Digital transformation, a term coined in 2011, has become essential for every business. Leveraging technology to increase reach and improve business at lower costs and quicker has become a key driver of competitiveness. While technology has become more accessible, it is constantly evolving, and businesses must invest in staying up to date. In addition, getting reliable, skilled professionals can be difficult and expensive. Perhaps for better, less cost-intensive digital transformation solutions, businesses should outsource their requirements.

Digital transformation can be a complex process, resource intensive exercise. Without the right strategy and expertise, attempting to transition can impact short-term operational efficiency and business growth. Outsourcing digital transformation gives you access to a team of experts who have the infrastructure and technology to optimize the transition process.

Why is Outsourcing an Effective Digital Transformation Solution

Let’s understand how outsourcing your services is beneficial to your business:

Leverage Expertise

For an effective digital transformation, you need to have a diverse set of skills and experience in the following areas:

  • Cybersecurity
  • Data Analysis
  • Leadership
  • Digital Fluency
  • Digital Product Managers
  • Digital Transformation Consultant
  • Marketing
  • Artificial Intelligence
  • Change Management
  • Computer Science
  • DevOps
  • Project Management
  • It is unlikely that all these skills already exist in your organization, and it may not be practical to acquire skilled personnel before starting your digital transformation journey. Outsourcing service providers already have access to the best talent and have years of experience in executing digital transformation projects for companies of varying sizes.

    Incorporate Technology

    Even companies that have in-house IT teams may not have access to the latest technology crucial for effective digital transformation services. An outsourcing partner will be able to offer the latest technology, innovation, and robust security practices and adopt new technology faster and at lower costs. Digital transformation outsourcing providers leverage big data, analytics, mobility, IoT, automation, machine learning, cloud services, and integration capabilities.

    Mitigate Risks

    There is a rather steep learning curve involved in implementing digital transformation. Trusted outsourcing providers have years of experience in various industries with different types and sizes of businesses. They will be able to craft a detailed strategy that allows your business to mitigate risk during the transformation journey and well into the future.

    Ensure Flexibility and Scalability

    Businesses rarely function on fixed ground; a business needs and objectives constantly evolve. Outsourcing your digital transformation will allow efficient scaling. In addition, your business is likely to need different kinds of services over time, outsourcing companies can offer this flexibility with an array of services. Outsourcing providers don’t always work as a purely external function. During your journey your teams will need to work in tandem to achieve the best results. Service providers that accommodate these requirements will guide your business through this journey well.

    Power Up Your Security Measures

    Outsourcing service providers, including those offering IT services, work for companies across the globe, which means that they will need to comply with the latest and most stringent security measures. This works to your advantage, your business will be less prone to compliance and cybercrime, and it becomes easier to adjust to new regulatory measures that are implemented. It also allows your business to scale globally without impediment.

    How to Effectively Outsource Digital Transformation Services?

    If this guide has helped you decide that outsourcing is the way to go, there are a few more things you should consider:

    Choosing the Right Partner

    Your partner should have experience in your industry, they should have worked with similar businesses, and provide reliable digital and IT transformation services . In addition, outsourcing partners need to align themselves with your business goals and be geared towards your growth.

    Setting Clear Objectives and Expectations

    Every business has set objectives, you need to communicate these objectives and communicate your expectations of the digital transformational company. Note that your business needs may change over time, a clear line of communication needs to be maintained so that adjustments can be made to meet your requirements. Also, ensure clear timelines for each stage of the journey are outlined and agreed upon.

    Leveraging Strategic Expertise

    Yes, you need to create your own digital transformation strategy and then align the service provider to that strategy. However, a service provider with years of expertise will be able to help improve that strategy and aid in creating a long-term vision for that strategy.

    Ensuring Cost Effectiveness

    There are outsourcing service providers around the world, however, the cost of outsourcing varies from region to region. Ideally, your service provider should be based in a location that is known for offering high-quality talent and resources at affordable rates. The Philippines is a location that you should keep at the top of your research list.

    Here are a few tips to maintain a strong relationship with your digital transformation outsourcing partner:

  • Always maintain transparent and open communication lines.
  • Trust needs to be the central force pulling you and your outsourcing partner together. Make sure you are confident in their capabilities.
  • Accountability is another area that often gets overlooked. Clear accountability ensures that all parties remain on track to achieve project objectives.
  • What Should You Watch out for When Outsourcing Digital Transformation Services?

    While your research to find the best outsourcing provider should mitigate these risks, it is worth noting what they are. Let’s take a look:

    Communication Gaps

    Language barriers can be an issue; however, the Filipino workforce is fluent in English.

    Cultural Disparities

    Cultures specific to your region may not be easily understood by others. A provider in a place exposed to and empathetic towards other cultures is a good choice.

    Geopolitical Instability

    Choose a region that has good relations with surrounding nations and has favorable government policies.

    Quality Issues

    Make sure you choose a service provider that has trained and qualified personnel and that has a track record of maintaining high quality standards.

    Reputational Risks

    Your service provider should have policies that mitigate such risks, such as environmental policies, diversity and inclusion initiatives and have a well-known trusted brand.


    Ensure the service provider complies with all regulatory requirements enforced in your area and offers robust IT support and maintenance services.

    Discussion of potential pitfalls and risks that companies may encounter when outsourcing their digital transformation. Suggestions on how to mitigate these risks and ensure a successful outsourcing partnership.


    Now that this article has given you some insights into why outsourcing digital transformation benefits businesses, you are ready to start your journey. Take the time and effort to carefully plot your strategy and approach. It is advisable to consult multiple strategists to refine your plan. Keep in mind that the goal of outsourcing is to allow you to put your valuable energies into areas that drive business growth. We understand that transformation can be overwhelming. Should you need help to get started, reach out to us for expert digital transformation consulting services today.


    Digital transformation integrates digital technology into all business areas, fundamentally changing how it operates and delivers value to its customers.

    Digital transformation services are essential as they help businesses adapt to the rapidly changing digital landscape, improve efficiency, enhance customer experience, and stay competitive.

    A business can start a digital transformation by defining its strategic goals, assessing current digital maturity, identifying gaps, and implementing digital technologies aligning with its objectives.

    Challenges of digital transformation include cultural resistance to change, lack of digital skillset, data privacy, security issues, and ensuring alignment of digital strategy with overall business strategy.

    Digital transformation services address these challenges by providing expert guidance, implementing change management strategies, offering staff training, ensuring data protection, and aligning digital strategy with business objectives.

    Yes, small businesses can also undergo digital transformation, a critical strategy for their growth and competitiveness in the digital age.

    You can choose the right digital transformation service provider by considering their experience, expertise, understanding of your business needs, client testimonials, and approach to data security.