OUR MILESTONES 100,000 +
Calls
Managed Annually
99%
Client
Satisfaction Rate
24/7
Operational
Capability
Real estate agencies, property management firms and operational brokerages handle complex transactions, manage multiple agents, and ensure strict regulatory compliance. It often creates challenges like stunted growth and administrative bottlenecks leading to client dissatisfaction. From high volume property enquiries to the logistics of scheduling appointments and property matchmaking, there are multiple challenges that cause resource straining and service devaluation. By Incorporating our real estate call center services to your business model, you can rely on trained experts to handle preliminary client interaction.
With advanced CRM integration, omnichannel communication pathways, and round-the-clock and multilingual support, our service paradigm provides effective lead qualification, client engagement, and accurate scheduling. This implies improved operational throughput and better client experience, hence better positioning of your real estate business for long-term growth. Get in touch with our professionals to realize the power of a well laid out client interaction strategy.
OUR MILESTONES Calls
Managed Annually
Client
Satisfaction Rate
Operational
Capability
SERVICES We have curated our real estate call center services based on your unique requirements. We ensure each stage of our interaction with you is optimized for efficacy.
We strategically contact potential clients to introduce real estate offerings. Our persuasive communication techniques use targeted scripts and advanced dialing technology.
We manage property inquiries, schedule showings, and capture leads for real estate professionals outside business hours.
We provide real-time support and disseminate information to current and prospective clients using CRM systems for personalized interactions, enhancing seamless brand communication.
We reach targeted audiences using customized scripts and strategic call campaigns to promote listings, gather market feedback, or follow up on previous interactions.
We offer professional and timely responses to clients around the clock and ensure no calls go unanswered. It enhances client trust and aligns communication.
We streamline the scheduling process by coordinating meetings between you and your patients. Our specialized software maximizes efficiency by preventing conflicts.
We regularly follow up with the clients, maintain effective communications, nurture your existing customer base, and gather feedback to optimize your business.
Our agents are rigorously trained under the Define, Measure, Analyze, Improve, and Control (DMAIC) lifecycle. This not only ensures precision in service delivery but also ongoing, validated improvement aligned with CTQ metrics.
Our services integrate with your existing CRM tools by automatically recording all interactions for a cohesive and unified client experience throughout.
Our robust, multichannel communication system adapts to a client's preference to communicate through any communication medium, be it telephone, email, or social media.
Each member of our team has been trained to speak in more than one language allowing a multinational clientele to communicate freely with staff without language barriers.
We employ analytics to yield insightful recommendations while providing thorough reports on each campaign to ensure achievement is aligned with the business goals.
We provide our 24/7 services to our international clients from multiple global delivery centers. Timely responses to real estate inquiries regardless of geographical location help establish goodwill between customers and businesses.
The services offered are scalable so that they can increase in response to the increasing number of inquiries and clientele, thereby retaining the quality of services.
Benefit from customized services that align with your specific business needs and goals in the real estate sector.
Tools We Use 
Healthcare BPO Services
Logistics BPO Support Services
Insurance BPO Services
Automotive BPO Services
Telecom BPO Services
Media Entertainment BPO Services
BPO Services for the Retail Industry
Chemical & Manufacturing BPO Services
Energy and Utilities Industry BPO Services
We not only improve your operational efficiency but also help with client engagement. We have an easy-to-use and sophisticated CRM that enables efficient and effective monitoring and management of client relations at any time. Our multichannel systems allow your customer to choose their preferred mode of communication, making customer satisfaction easier.
Our team can communicate with clients from all over the world without language barriers. Through the assistance of data analytics, we provide company performance and actionable business insights that influence the business strategies you employ. By adopting a 24/7 mode of operations, we provide uninterrupted services, especially in the global economy.
Case Study 
The call center industry has evolved significantly over the years, with advancements in technology and processes.
Learn More
Is your business in need of call center services? If yes, then it is essential to stay on top of the most relevant call center trends 2024.
Learn More
Dive into the rich culture and distinctive values of the Philippines with our informative guide on the 'Top 5 Filipino Cultures and Values: Why the Philippines is a Prime Outsourcing Destination'.
Learn More
The digital healthcare industry is undergoing a significant transformation, thanks to the advancement in information technology services.
Learn More
Data is perhaps the fastest growing and the most critical asset for most companies. With the rise of Big Data compression and proper management have become vital for businesses worldwide.
Learn More
FAQs Yes. Our call center services handle diverse real estate-related calls, including inquiries, lead generation, appointment scheduling, and customer support.
Our services are scalable and can benefit real estate businesses of all sizes, from small agencies to large brokerages, by enhancing their communication and operational efficiencies.
Our highly trained agents manage complex property and real estate inquiries with their in-depth industry knowledge and access to advanced support tools.
The cost of outsourcing depends on factors like the specific services required, call volume, and level of complexity. Contact us to get a quotation tailored to your business needs.
We ensure quality through rigorous agent training, regular performance evaluations, and using advanced technology to monitor and optimize call handling and customer interactions.
Ready to Get Started? 